Cleaning type
Contracts paid on invoice, proof for site audits, teams across sites and shifts, and commercial work kept apart from domestic.
14-day free trial on every plan. Cancel anytime, no lock-in contract.
One record, seven steps
The record
The booking, the clock-in and checklist on site, and the invoice are one record, so a client query is answered from one screen.
6 features from the reference
Each problem and fix below is quoted from the feature reference. Contract and office cleaning companies use the same Cleaning Operator as every other cleaning company; these are the parts that matter most.
The problem
Commercial clients pay on invoice, and matching each payment back to the right booking is a job in itself.
With Cleaning Operator
Bookings are marked paid when the customer pays the invoice. Pick Invoice as the payment method, and it's generated on your invoice schedule.
The problem
Every cleaner has their own idea of a finished clean, and new starters miss the skirting boards.
With Cleaning Operator
Cleaners work from your list, not their own idea. Build checklists with ticks, notes, photos and signatures, and attach them to the right services.
The problem
Hours for payroll come from memory, so when a customer says the cleaner left early, I can't check.
With Cleaning Operator
Clock-in and clock-out times show when each cleaner arrived and left, and feed payroll. Approve, reject or escalate each timelog, and review job photos.
The problem
Team views: Business plan and above
Shuffling one afternoon means rubbing out half the whiteboard and hoping nothing else clashes.
With Cleaning Operator
Moving a job takes one drag, to a new time or a new cleaner. Click any booking to edit, cancel or charge it.
The problem
Office contracts and domestic cleans get muddled together on the booking form and in the figures.
With Cleaning Operator
Domestic, commercial and end of tenancy work stay separate on the form and in reports, because each sits in its own industry.
The problem
I only find out a cleaner's DBS or insurance has expired when a commercial client asks to see it.
With Cleaning Operator
You spot expiring paperwork before a client does. Add expiry dates to DBS, insurance and right to work documents, and expired or expiring ones are flagged.
Booking → the day → paid
Book the whole job before the customer hangs up. One form handles the customer, service, extras, time, cleaners and payment.
Smart or Manual cleaner assignment, with duration and price overrides (each with an optional reason)
Booking → Admin booking form
Clock-in and clock-out times show when each cleaner arrived and left, and feed payroll. Approve, reject or escalate each timelog, and review job photos.
Approve, reject or escalate a timelog; approved and rejected logs lock
Cleaners → Timelogs and cleaning photos (office)
Reminders go out automatically before the due date, then repeat on your schedule once overdue. Invoices carry your logo, tax ID and contact details.
Reminder 1 and Reminder 2 days before due, plus an overdue reminder with a frequency and hour of day
Invoices → Invoice settings
Business, from £119 / $149 a month
For growing companies that need payroll, team views, recruitment and their own website. Every plan includes a 14-day free trial, and you can cancel anytime from billing.
For 9 to 20 cleaners
For growing companies that need payroll, team views, recruitment and their own website.
£119 pounds per month$149 US dollars per month
Includes a 14-day free trial
Everything in Professional, plus:
Cancel anytime, no lock-in contract.
On Enterprise, £199 pounds per month$249 US dollars per month a month
Everything in Business, plus:
Customers, bookings and cleaners carry across when you move up. More than 100 cleaners? Talk to us.
Every plan includes
Bring your own accounts. Card payments run through your own Stripe account. SMS and voice calling connect through your own Twilio keys; SMS is included from the Business plan.
Questions
Answered from the feature reference and the pricing page, not from a sales call.
Yes. Staff pick Invoice as the payment method on the booking and an invoice is generated on your invoice schedule. The booking is marked paid when the customer pays the invoice. Reminders go out before the due date and repeat once overdue, and customers pay by card from a link without a portal login.
Clock-in and clock-out times for each cleaner, with photos if you require them at clock-in and clock-out; the checklist completed in the app, including any signature, which can block clock-out until it is done; cleaning photos reviewed under Bookings → Cleaning Photos; and the Booking Changes Log, where each entry has a timestamp and a user. Completed checklists can also be shown to customers in the portal.
Yes. A customer record holds more than one address and each booking is made against one of them. With location-based service areas on, the booking form offers only the services and cleaners that cover the address postcode, and office staff can be limited to one service area.
Yes. Commercial work sits in its own industry, so Domestic, Commercial and End of Tenancy stay separate on the booking form and in reports. The Financial Report filters and breaks down by industry. Each industry is a service category: Professional includes 1, Business 3 and Enterprise has no limit.
No. Cleaning Operator has no accounting integration, no quoting tool and no purchase-order field. Invoices carry your company name, address, phone, email, website, tax ID and logo and can be viewed as PDF, and booking data can be exported for the dates you need.
Business includes 20 cleaner accounts, 10 office users, and 3 service categories. Enterprise raises that to 100 cleaner accounts with unlimited office users and service categories, and adds AI assistant, your own domain, and data export. More than 100 cleaners? Talk to us.
Something not covered? Contact us
Start today
Signed checklists, clock-in photos, Invoice as a payment method and commercial work kept apart from domestic.
14-day free trial on every plan. Cancel anytime, no lock-in contract.