The problem
New customers message at 10pm wanting a slot, and by morning they've booked elsewhere.
With Cleaning Operator
Customers book from a link or your website at any hour, and Smart mode shows only times a cleaner is free.
Smart software for cleaning companies
Run the whole cleaning company from one system.
Cleaning business software for online booking, the live team calendar, the mobile app, card payments and invoices, and payroll from clocked hours. On your own, or with up to 100 cleaners.
14-day free trial on every plan. Cancel anytime, no lock-in contract.
Watch the 70-second product demo
- From £59 pounds per month$79 US dollars per month a month
- 14-day trial
- UK company
- Your own Stripe account
- Your own Twilio account
- 14-day free trial on every plan
- Cancel anytime, no lock-in contract
- UK company
- 87 features in 17 categories
6 problems, 6 fixes
Sound familiar?
The problems a cleaning company feels every week, and what Cleaning Operator does about each one.
The problem
Regulars text all evening to move their clean, rebook or change the card on file.
With Cleaning Operator
Regulars get their own login to book again, move visits within your rules and update their card, without ringing you.
The problem
A cleaner calls in sick at 7am, and the whole day gets rebuilt by phone.
With Cleaning Operator
See the whole team on one live calendar and drag each affected visit to a cleaner who's free.
The problem
Cleaners ring for door codes and addresses all morning while I'm trying to work.
With Cleaning Operator
Each cleaner's dashboard shows today's jobs with the address, your notes, directions and checklist for every visit.
The problem
The clean's done, and I'm still chasing card payments by text days later.
With Cleaning Operator
Customers save a card when they book, and you charge it after the clean from one queue, with cash and invoices alongside.
The problem
Business plan and above
Friday afternoons go on payroll in a spreadsheet, and cleaners still query their hours.
With Cleaning Operator
Pay is worked out from clocked hours. Correct anything missed, lock the run, and send payslips by email or to the app.
By company size
Which size are you?
Three plans, priced in pounds or dollars, with the limits printed on the card. Customers, bookings and cleaners carry across when you move up.
01 — Professional plan
Starting out
On your own or with your first cleaners: online booking, a customer portal, card payments and branded invoices in one system.
£59 pounds per month$79 US dollars per month
- cleaner accounts
- 8
- office users
- 3
02 — Business plan
Growing teams
9 to 20 cleaners and a small office: team calendar views, payroll from clocked hours, SMS reminders and recruitment.
£119 pounds per month$149 US dollars per month
- cleaner accounts
- 20
- office users
- 10
03 — Enterprise plan
Enterprise and multi-site
Up to 100 cleaner accounts, unlimited office users and service categories, proof of every visit, your own domain and data export.
£199 pounds per month$249 US dollars per month
- cleaner accounts
- 100
- office users
- Unlimited
From the booking form to the payslip
One record, from the first call to the payslip.
01
Booking form
New customers book whenever they're ready, from a link with no login. They choose the service and time, and add their address and payment.
- Visitor steps: Your Details → Address → Service → Requirements (if any) → Schedule → Payment & Details
- Shared by link or embedded on your website
02
Smart cleaner assignment
Fill a job without checking three diaries. Smart mode suggests cleaners who are free for the whole duration, or you pick one or more yourself.
- Smart: the system suggests cleaners who are free for the duration
- Manual: you pick the cleaners yourself
03
Cleaner dashboard job details
Everything for the visit sits on one screen: address, service, time, your notes, directions and the checklist, which can block clock-out until it's done.
- Clock in and out, with optional required photos; same-day and re-clock rules apply
- Checklists: ticks, photos and signatures; clock-out can be blocked until they are done
04
Charges or Invoice
Everything owed sits together, split by card, cash and invoice. Charge in bulk, retry a failed card, refund or mark cash paid.
- Bookings → Charges, worked by Card, Cash or Invoice
- Charge in bulk and work a time window of months
05
Run payroll
The pay report builds itself, with hours, jobs and pay per cleaner from clocked or booked time. Fix a missed clock-out, then save to lock it.
- Pay on clocked time, or optionally on the assigned (booked) duration
- Include or exclude job lines and edit clock-in, clock-out, hours or rate before saving
06
Payslips to the app
Past runs stay saved, so you can reopen one and resend a payslip when asked. Payslips go by email, to the app, or both.
- Payroll → Payroll history: open a run, then send payslips
- Tick each cleaner for email and/or push notification; resend if needed
07
Review request
Asking happens without you remembering. A private rating link follows each completed job, and a high rating brings up your Google review message.
- Settings → Review Settings: Enable customer reviews, Send review request, and the Delay after the job
- Minimum rating (1–5) before the follow-up message shows; the follow-up text is free text (for example “please review us on Google”)
Not on this path: quoting and accounting integrations. Cleaning Operator does not do them.
Evidence, not arguments
Proof of every visit.
- Clock-in
- Enable Clock In/Out, Require Clock In Photo and Require Clock Out Photo
- Cleaners → Cleaner portal / app settings
- Checklists
- Checklists: ticks, photos and signatures; clock-out can be blocked until they are done
- Cleaner dashboard → Job details
- Photos
- Before-and-after proof attaches to the booking. The office reviews them under Bookings → Cleaning Photos
- Cleaner dashboard → Job photos in the app
87 features, 17 categories
Built around how a cleaning company runs.
Six groups, each named for the outcome, each leading to the categories and features behind it.
01 — Win more work
Win more work: See Win more work
The phone rings all evening, and bookings still slip through.
- Booking
- Customer portal
- Website builder
02 — Plan every day
Plan every day: See Plan every day
It is 7am and you still do not know who is covering what.
- Calendar
- Services & checklists
- Customers
03 — Run your team
Run your team: See Run your team
Cleaners ring all day for door codes, and new starters never show.
- Cleaner dashboard
- Cleaners
- Recruitment
04 — Get paid faster
Get paid faster: See Get paid faster
You chase card payments, then rebuild payroll in a spreadsheet each Friday.
- Payments
- Invoices
- Payroll
05 — Keep customers close
Keep customers close: See Keep customers close
Customer chats sit on a personal phone, and calls get missed.
- Messaging
06 — Run the office
Run the office: See Run the office
Setup, branding and admin pile up, and you are never at your desk.
- AI assistant
- Settings
The reference
Every mechanic, written down.
17 categories and 87 features, each with the problem it fixes, the fix, and the screen it lives on.
- 01BookingTake the call yourself, let existing customers book online, or put a booking form on your website — same services, prices, and availability everywhere.15 features
- 02CalendarSee the whole team on one live board, then drag a job to a new time or cleaner.1 feature
- 03CustomersOne record for each client: addresses, cards, invoices, messages, and how they like to be contacted.5 features
- 04Customer portalGive regulars a login so they can book, pay, and manage visits without ringing the office.1 feature
- 05PaymentsTake cash, save a card, or send an invoice — then collect what is due from one queue.4 features
- 06InvoicesSend branded bills, remind people who have not paid, and let them settle from a link.2 features
- 07CleanersKeep your team, their contracts and documents, availability, and what they see in the app in one place.8 features
- 08Services & checklistsWhat you sell, where you work, and what “done” looks like on the job.5 features
- 09PayrollPay from the hours they actually worked — then send payslips to the app.2 features
- 10MessagingChat, text, email, and call from the same office — tied to the customer, not a personal phone.5 features
- 11ReportsSee what you earned, what you paid, and what changed — without exporting five spreadsheets first.4 features
- 12Website builderA simple site on your Cleaning Operator address, with Book now pointing at your real booking form.1 feature
- 13RecruitmentLet people apply, score the forms, and hire into the same system they will work in.3 features
- 14ReviewsAsk for a rating after the visit, then point happy customers to Google.1 feature
- 15SettingsYour name, logo, team logins, and the everyday tools the office opens first.11 features
- 16AI assistantAsk by text or voice, or say its name, and the assistant does the office work across the dashboard, with your approval where it matters.6 features
- 17Cleaner dashboardInside the Cleaning Operator app: today's jobs, clock-in, photos, chat and pay, on the phone in their pocket.13 features
Cleaning Operator app
One app, two dashboards.
Cleaners see their day; the office sees the business. Sign in and the app opens the right dashboard for your role, working from the same bookings, customers and cleaners.
For the office
Office dashboard
Run the day from your phone: who is where, what needs you, and what is owed.
- Today: jobs, late starts and who is clocked in
- Approve job requests and retry failed card payments in one tap
- Bookings, customers, invoices and charges
- Cleaners, timelogs, payslips and job photos
- The AI assistant in chat (Enterprise plan)
For cleaners
Cleaner dashboard
Today's jobs, clock-in, photos, chat and pay, on the phone in their pocket.
- Today's jobs with clock-in status
- Address, notes, checklists, photos and directions on every job
- Request open jobs and chat with the office
- Availability, reviews and payslips
Pricing
Three plans.
14-day free trial on every plan. Cancel anytime, no lock-in contract.
Professional
For small cleaning teams getting bookings, the calendar and payments in one place.
£59 pounds per month$79 US dollars per month
Includes a 14-day free trial
- cleaner accounts
- 8
- office users
- 3
- service category
- 1
Includes:
- Bookings and recurring work
- Day, week and month calendar
- Card payments and invoicing
- Mobile app with clock-in and job photos
Start free trial
Cancel anytime, no lock-in contract.
Business
For 9 to 20 cleaners
For growing companies that need payroll, team views, recruitment and their own website.
£119 pounds per month$149 US dollars per month
Includes a 14-day free trial
- cleaner accounts
- 20
- office users
- 10
- service categories
- 3
Everything in Professional, plus:
- Team calendar views
- Payroll
- Pay split between cleaners
- Recruitment
- Website builder
- SMS with your own Twilio keys
Start free trial
Cancel anytime, no lock-in contract.
Enterprise
For larger operators that need more seats, the AI assistant, their own domain and data export.
£199 pounds per month$249 US dollars per month
Includes a 14-day free trial
- cleaner accounts
- 100
- office users
- Unlimited
- service categories
- Unlimited
Everything in Business, plus:
- AI assistant
- Your own domain
- Data export
Cancel anytime, no lock-in contract.
More than 100 cleaners? Talk to us
Move up when you add cleaners or need payroll, SMS or a website. Talk to us if you need more than Enterprise allows.
Prices in pounds sterling, per month.Prices in US dollars, per month.
Every plan includes
- Bookings and recurring work
- Customer records
- Day, week and month calendar
- Card payments with Stripe
- Invoicing
- Messages
- Clock-in and job photos
- Checklists
- Email templates
- Cleaner contract e-signing
- Dashboard
- Mobile app for cleaners and the office
Bring your own accounts. Card payments run through your own Stripe account. SMS and voice calling connect through your own Twilio keys; SMS is included from the Business plan.
Going live
Live without a blank screen.
Four steps, whether you are moving from a diary and a spreadsheet or from another system.
- 01
Setup wizard
Day one starts with services and cleaners ready, not a blank dashboard. The wizard covers business profile, catalogue, team or solo set-up and optional demo data.
- 02
Import customers from CSV
Your whole list comes across from a spreadsheet saved as CSV. You match the columns, then check duplicates, skipped rows and address errors before importing.
- 03
Setup checklist
Unfinished basics stay in view. A checklist shows what remains, from company profile and services to email, SMS, cleaners and customers.
- 04
In-app Help
Your question becomes a ticket you can follow. Open Help in the header, send messages and images, and check its status without leaving Cleaning Operator.
Questions
Questions people ask first.
Trials, plans, moving up and cancelling. The pricing page carries the full comparison.
Is there a free trial?
Yes. Every plan includes a 14-day free trial.
What is the difference between the plans?
Professional suits a small team with up to 8 cleaners. Business adds team calendar views, payroll with pay split between cleaners, recruitment, a website builder, SMS with your own Twilio keys and room for 20 cleaners. Enterprise raises the limits again and adds the AI assistant, your own domain and data export.
Can I change plan later?
Yes. Move up when you add cleaners or need payroll, SMS or a website. Talk to us if you need more than Enterprise allows.
Can I cancel?
Yes. Cancel anytime from billing. There is no lock-in contract.
What currency are prices in?
Pounds sterling or US dollars, per month. Prices show in pounds for a UK timezone and dollars elsewhere; use the switch under the plans to change. The plans and limits are the same in both currencies.
Start today
Run the whole cleaning company from one system.
Online booking, the live team calendar, the mobile app, card payments and invoices, and payroll from clocked hours.
14-day free trial on every plan. Cancel anytime, no lock-in contract.